F.A.Q.

Check the Status of an Order

How can I check the status of an order?

To Avoid Delays

What can I do to avoid production delays when sending in an order?

Digital Services

Why should I save to CD?
What kind of Digital Files should I send?
What is the difference between a .JPG and a .TIF?
What is the difference between RGB and CMYK?
How do I reorder?

Carding Negatives

Can I send in un-carded negatives to Filmet?
When masking my negatives, what tape should I use?
If I mask a neg in a crop card and a portion of the clear film base is visible, will Filmet print it?
How do I card a negative?
Can I card a neg backward to achieve a desired effect?
When submitting negatives for prints, should I use my glassines or Filmet's?